JANUARY OMFG

Yes, it is January, and I am busy busy busy busy. My job + help support. Although, thank the Almighty, it has been much easier this year as enterprising support personnell are doing their own jobs for the most part. Way to go guys!

I am happy to help of course. I am so happy that Hannah and Kaly/Dan have a blog now. Im following it. This might lead me to post. It might!

...PROCESSING...

blog coming back online... ;)

Do you hear that zooming?

Thats the sound of my new Mazda...ZOOM ZOOM ZOOM! Don't let it hit you on the freeway of love!!

Do you Hear that Zooming?

That would be the other technicians zooming up the ladder. Loud, isnt it?

return quickly!

My co-host of this parade of idiocy no longer works with me. Matt, my dear friend, has left the company. The circumstances of this leaving are classified, and if I told you I would have to shoot you. Actually, I havent shot anyone in the while, so maybe I should tell you...

nah.

Matt, come back quickly my brotha and post some more stories, wherever you may roam.

Theory

User: I want to export a report to Excel.
Me: Oh ok, well, on Print Preview, simply choose File > Save As > Comma Delimited File.
User: That's not Excel.
Me: Actually, a comma delimited file is usually registered as an Excel file type, so Excel can open it.
User: So, in theory, I'll be able to open this file in Excel?
Me: Yes sir, provided that .csv is registered as an Excel fiel type, you can double click the file and it will open in Excel. If its not registered to Excel, simply start Excel first, then choose Open, then select ALL FILES and click the .csv file you created.
User: So, in theory...
Me: (I'm not quite sure you know the definition of the word "theory")

Login? We don't need no stinking login!!!

user: I'm getting error 75...path/file access error
me: Do you have network admin access?
user: Yes.
me: In that case, exit all programs, log off of Windows and then log back in with network admin rights.
user: Well, I just logged into Shelby as supervisor and that didnt make a difference.
me: Yes, but we need to log into Windows with network admin rights.
user: I just did
me: You clicked on Start > Log Off, waited for any programs to end, logged back in as Admin, got to the desktop, logged back into Shelby and tried the same operation in those 5 seconds?
user: Yes. Shelby supervisor could not do it either.
me: ...not the Shelby admin...the WINDOWS NETWORK ADMIN...
user: Yes. I have Shelby supervisor access.
me: (will they be able to hear me slit my wrist over the phone...?)